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HORNBECK LTD T/A FARM SIGNS PRIVACY
STATEMENT
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and
selling process, we collect the personal information you give us such as your
name, address and email address.
When you browse our store, we also automatically receive your computer’s
internet protocol (IP) address in order to provide us with information that
helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you
emails about our store, new products and other updates.
CONSENT
When you provide us with personal information to complete a transaction,
verify your credit card, place an order, arrange for a delivery or return a
purchase, we imply that you consent to our collecting it and using it for that
specific reason only.
If we ask for your personal information for a secondary reason, like
marketing, we will either ask you directly for your expressed consent, or
provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent
for us to contact you, for the continued collection, use or disclosure of your
information, at any time, by contacting us at sales@farm-signs.co.uk or mailing
us at: Hornbeck Ltd T/A Farm Signs 32 Henry Road, Barnet, HRT, EN4 8BD, United
Kingdom
DISCLOSURE
We will only disclose your personal information if we are required by
law to do so or if you violate our Terms and Conditions.
PAYMENT:
If you choose a payment gateway to complete your purchase, It is
encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
Your purchase transaction data is stored only as long as is necessary to
complete your purchase transaction. After that is complete, your purchase
transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use
and disclose your information to the extent necessary to allow them to perform
the services they provide to us.
However, certain third-party service providers, such as payment gateways
and other payment transaction processors, have their own privacy policies in
respect to the information we are required to provide to them for your
purchase-related transactions.
For these providers, we recommend that you read their privacy policies
so you can understand the manner in which your personal information will be
handled by these providers.
In particular, remember that certain providers may be located in or have
facilities that are located a different jurisdiction than either you or us. So
if you elect to proceed with a transaction that involves the services of a
third-party service provider, then your information may become subject to the
laws of the jurisdiction(s) in which that service provider or its facilities
are located.
Once you leave our store’s website or are redirected to a third-party
website or application, you are no longer governed by this Privacy Policy or
our website’s Terms of Service.
LINKS
When you click on links on our store, they may direct you away from our
site. We are not responsible for the privacy practices of other sites and
encourage you to read their privacy statements.
SECURITY
To protect your personal information, we take reasonable precautions and
follow industry best practices to make sure it is not inappropriately lost,
misused, accessed, disclosed, altered or destroyed.
COOKIES
HOW WE USE COOKIES
We use cookies for a variety of reasons detailed
below. Unfortunately in most cases there are no industry standard options for
disabling cookies without completely disabling the functionality and features
they add to this site. It is recommended that you leave on all cookies if you
are not sure whether you need them or not in case they are used to provide a
service that you use.
DISABLING COOKIES
You can prevent the setting of cookies by
adjusting the settings on your browser (see your browser Help for how to do
this). Be aware that disabling cookies will affect the functionality of this
and many other websites that you visit. Disabling cookies will usually result
in also disabling certain functionality and features of this site. Therefore it
is recommended that you do not disable cookies.
THE COOKIES WE SET
If you create an account with us then we will use
cookies for the management of the signup process and general administration.
These cookies will usually be deleted when you log out however in some cases
they may remain afterwards to remember your site preferences when logged out.
We use cookies when you are logged in so that we
can remember this fact. This prevents you from having to log in every single
time you visit a new page. These cookies are typically removed or cleared when
you log out to ensure that you can only access restricted features and areas
when logged in.
This site offers newsletter or email subscription
services and cookies may be used to remember if you are already registered and
whether to show certain notifications which might only be valid to
subscribed/unsubscribed users.
This site offers e-commerce or payment facilities
and some cookies are essential to ensure that your order is remembered between
pages so that we can process it properly.
When you submit data to through a form such as
those found on contact pages or comment forms cookies may be set to remember
your user details for future correspondence.
In order to provide you with a great experience on
this site we provide the functionality to set your preferences for how this
site runs when you use it. In order to remember your preferences we need to set
cookies so that this information can be called whenever you interact with a page
is affected by your preferences.
THIRD PARTY COOKIES
In some special cases we also use cookies provided
by trusted third parties. The following section details which third party
cookies you might encounter through this site.
This site uses Google Analytics which is one of
the most widespread and trusted analytics solution on the web for helping us to
understand how you use the site and ways that we can improve your experience.
These cookies may track things such as how long you spend on the site and the
pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies,
see the official Google Analytics page.
Third party analytics are used to track and
measure usage of this site so that we can continue to produce engaging content.
These cookies may track things such as how long you spend on the site or pages
you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make
subtle changes to the way that the site is delivered. When we are still testing
new features these cookies may be used to ensure that you receive a consistent
experience whilst on the site whilst ensuring we understand which optimisations
our users appreciate the most.
As we sell products it's important for us to
understand statistics about how many of the visitors to our site actually make
a purchase and as such this is the kind of data that these cookies will track.
This is important to you as it means that we can accurately make business
predictions that allow us to monitor our advertising and product costs to
ensure the best possible price.
In some cases we may provide you with custom
content based on what you tell us about yourself either directly or indirectly
by linking a social media account. These types of cookies simply allow us to
provide you with content that we feel may be of interest to you.
MORE INFORMATION
Hopefully that has clarified things for you and as
was previously mentioned if there is something that you aren't sure whether you
need or not it's usually safer to leave cookies enabled in case it does
interact with one of the features you use on our site. However if you are still
looking for more information then you can contact us through one of our preferred
contact methods.
Email: info@farm-signs.co.uk
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so
please review it frequently. Changes and clarifications will take effect
immediately upon their posting on the website. If we make material changes to
this policy, we will notify you here that it has been updated, so that you are
aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your
information may be transferred to the new owners so that we may continue to
sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at sales@farm-signs.co.uk or by mail at Privacy Compliance Department, Hornbeck Ltd T/A Farm Signs, 32 Henry Road, Barnet, Herts, EN4 8BD
